Blog

Straight answers about AI, for small business.

Written in Melbourne by Andrei Satcau, from the questions clinic, salon, studio and trade owners ask. One question per post, in plain english.

11 November 2026

Missed calls: what an AI receptionist actually does

What an AI receptionist can and can't do for a Melbourne clinic or salon when nobody can pick up, and what to ask before you sign up for one.

11 November 2026

Most owners use ChatGPT in one browser tab that knows nothing about their business. Here is what changes when it is connected and set up properly.

11 November 2026

Cliniko, Fresha, Timely: which booking systems let AI read the diary and book, which only export, and what to check before you buy an AI tool.

11 November 2026

How a small Melbourne business can reply to every enquiry fast and follow up on time with AI, without hiring a salesperson or turning into spam.

11 November 2026

Fixed quotes, hourly rates and monthly retainers: how AI consultants in Australia price their work, what each suits, and the questions to ask first.

Eight quick questions, and a written plan reaches your inbox the same business day — checked by a person first.